Ep 510: Don’t Hire A 3PL Until You Ask These Questions with Izzy Rosenzweig, Portless
The importance of choosing the right 3PL, the impact of staff turnover on business accuracy and consumer satisfaction, and the evolution and restructuring of companies to avoid bloating and middle managers.
In this episode, Jordan West and Izzy Rosensweig, Portless share insights on the challenges and opportunities in the e-commerce and fulfillment industry. From the impact of shipping regulations and logistics on cross-border commerce to the importance of efficient 3PL partnerships, they dive into key strategies for success. They also explore the significance of communication, efficiency, and the evolution of technology in shaping the future of e-commerce and supply chain management.
Listen and learn in this episode!
Key takeaways from this episode:
The benefits of efficiency and evolution of manufacturing and shipping practices, particularly about global trade and consumer satisfaction.
The importance of choosing the right 3PL and the challenges associated with switching 3PLs.
Recognizing scalability as a key factor and addressing unrealistic claims of unlimited scale and overly optimistic projections.
The importance of effective teams and avoiding bloating and middle managers in company evolution and restructuring.
Utilizing tools such as HubSpot for B2B, integrating Slack with tickets and CRMs, and leveraging email reminders for business operations.
Highlighting the importance of customer experience and effective communication with 3PL providers, emphasizing the significance of immediate communication and problem-solving for efficient business operations.
Recommended App/Tool:
Sendlane: https://www.sendlane.com/
Hubspot: https://www.hubspot.com/
Notion: https://www.notion.so/product
Go High Level: https://www.gohighlevel.com/main-page
Klaviyo: https://www.klaviyo.com/
Tapcart: https://www.tapcart.com/
Recommended Audiobook/Podcast:
All in: https://www.allinpodcast.co/
Same As Ever: https://www.audible.com/pd/Same-as-Ever-Audiobook/B0C1HS5WG1
Growth Plan: www.upgrowthcommerce.com/grow
Today’s Guest:
Izzy Rosenzweig, CEO of Portless, a veteran of the DTC industry for over 10 years, gained recognition by launching his first DTC company, Browze, in 2012. Browze, specializing in home and kitchen products, successfully delivered over 2.5 million packages worldwide. After opening his own China-based fulfillment center to improve customer experience, Izzy recognized an opportunity to assist other DTC brands with direct shipping to their customers, leading to the birth of Portless. With Portless, Izzy aims to revolutionize the industry by massively improving DTC's cash flow and profit margins through direct fulfillment.
Connect and learn more about Izzy and Portless here:
Website: https://www.portless.com/
LinkedIn: https://www.linkedin.com/in/izzy-rosenzweig-13653846/
X: https://twitter.com/IzzyRosenzweig
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