Ep 502: Surviving 2024 - The Hiring Moves You Must Make with Joel MacPherson, TrueOps
Explore the crucial art of recruiting top talent, so you can build an unstoppable team. Having a dedicated Ops person can fill gaps in your business like nothing else. It's all about finding the perfect fit for specific tasks and the value they bring.
In this episode, Jordan West and Joel MacPherson, Co- Founder of TrueOps shares challenges of hiring and scaling teams, emphasizing the need for talent density and a proper qualifying process. They also shared some valuable insights on hiring locally or internationally, especially in Argentina and Philippines. They discuss the pitfalls of bloated teams and the need for hiring individuals who deliver results, while urging you not to waste a precious moment on those who don't make the cut. This ruthlessness in the qualifying process is a powerful reminder of the time-sensitive nature of success in the competitive world of ecommerce.
Listen and learn in this episode!
Key takeaways from this episode:
Be ruthless in the qualifying process to avoid wasting anyone's time.
Utilize platforms like LinkedIn to connect with professionals for networking and collaboration.
Seek assistance from experts and resources, like Airtable, for efficient recruitment and team management.
Focus on building a hiring process that identifies the right talent for your business.
Consider outsourcing or hiring internationally based on specific role requirements.
Argentina can be a favorable choice for middle management positions due to cultural similarities and direct communication styles.
Stay updated on big companies setting up in certain locations for hiring and cultural alignment opportunities.
Take advantage of currency differences in hiring decisions to gain a competitive advantage.
Implement a robust top-of-funnel strategy and objective assessment process when hiring overseas.
Hold third parties accountable in the supply chain to avoid surprises and financial losses.
Break down the organization into manageable chunks and establish internal checks for accountability.
Delegate tasks that are not within your expertise to save time and resources.
Identify areas of the business with clear return on investment when making the first hire.
Consider a role like an ops analyst to manage overall operations effectively.
Focus on getting the right people with the right process for efficient scaling.
Explore pain points in sales conversations, similar to a doctor, to identify customer needs.
Recommended App/Tool:
Breezy HR: https://breezy.hr/
Bryq: https://www.bryq.com/
Test Gorilla: https://www.testgorilla.com/
Superpowered: https://superpowered.me/
Airtable: https://www.airtable.com/
Sandler: https://www.sandler.com/
Recommended Book/Podcast:
Spin Selling: https://www.amazon.com/SPIN-Selling-Neil-Rackham/dp/0070511136
Today’s Guest:
Joel MacPherson, Co-Founder of TrueOps, a firm believer in breaking the rules and finding unconventional approaches to success. He values the principle of minimizing management overhead and maximizing individual contributions. Joel's philosophy centers around the idea that adding more people to a project can impede progress, and he seeks out strategies that prioritize streamlined communication and optimal productivity.
Connect and learn more about Joel and TrueOps:
Website: https://www.trueops.ai/
LinkedIn: https://www.linkedin.com/in/joel-macpherson-cpa/
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