Whats the difference between an account setup and a full strategy?
Setups. Strategies. Two very important elements of successful marketing. But very different!
A setup is…just that: the act of setting up your marketing. From onboarding, to asset gathering, to ad creation, campaign building, audience targeting, etc etc etc….
In a nutshell, the setup is the technical getting-your-ducks-in-a-row part of your marketing, in the short term.
If you’re curious to learn more about what goes into a setup, see our article here.
A strategy on the other hand: the gameplan/blueprint/roadmap/whatever you want to call it. A strategy is created based on your business data, goals, industry and competitive metrics. A strategy pre-emptively outlines opportunities and identifies tactics. Its a long-term plan for marketing success.
If you’re curious to learn more about marketing strategy, learn more here.
In summary:
A setup is required for any successful marketing engagement, but it does not gaurantee long-term results.
A strategy is highly recommended to maximize the effectiveness of all marketing assets, efforts, and opportunities.
Why do agencies charge for setup and onboarding?
ONBOARDING
To understand why agencies charge for onboarding, you must first understand what it is. In a nutshell - it is the initial collection of information and assets needed for the marketing agency to be successful on behalf of the client. Things like:
Billing information
Short term & long term goals
Key contacts and stakeholders
Marketing workflow
Team introductions
Research
SETUP
Depending on the scope of work involved - that is, number of campaigns, ad groups, ads, unique offers, ad spend budget, etc…it can be a lot of work to properly set up an account with campaigns that are ready to launch. Typical tasks performed in an account set-up:
Asset organization
Ad copy creation and/or approval
Ad creative creation and/or approval
Ad creation and approval
Audience setup
Traffic segmentation
Campaign structure setup
Tracking pixel validation
Bid strategy setup & Budget allocation
And this is all before the campaign can launch! Many items must be set up, checked, and double-checked for accuracy before the campaign can safely see the light of day and begin showing ads to potential buyers.
Taking on a new client can be a costly and time-consuming undertaking for a marketing agency, and it is why it is the industry standard to charge a setup fee. The fee will vary from agency to agency, based on a number of factors including the size of the account being onboarded, the desirability and/or capacity of the agency in question, and the value created by the setup.
Have questions about how we do on-boarding?